A Time to Remember-Frequently Asked Questions |
| Here are some frequently asked questions. If they do not answer your questions. then please fell free to use our Feedback form to get any question answered. We will reply in a timely manner. |
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Q. What process is used to preserve my flowers?
A. Through a process called sublimation, the flowers are frozen and moisture is extracted from the flowers with a vacuum, leaving the colors and shape more natural looking. (See Floral Preservations Section)
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Q. How long will it take to receive my completed project?
A. On the average, it will take 2 4 months. However, we do reserve the right to extend that time frame if it means it will enhance your design. Also, if you choose not to order your frame or dome at the time the reservation is made, the process will take longer. All orders paid in full in advance (at the time the reservation is made) will receive a 10% discount.
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Q. How long will my keepsake last?
A. If proper care is taken, your encased flowers should last many years. You should keep your design out of direct sunlight, out of high humidity and away from extreme temperatures. Flowers not placed in encasements will only last 2-5 years. We do not recommend leaving our preserved flowers open to the environment.
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Q. Do preserved flowers change colors?
A. Slight variations can occur in the freeze-drying process. Some reds may deepen, whites or creams may antique, and vivid purples and pinks my change hue. We will take every step to minimize these shade changes during our post-color treatment process. However, we do not guarantee that flower shades will be perfectly matched.
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Q. Do all flowers freeze dry?
A. Most traditional wedding flowers freeze dry beautifully. There are a few exceptions. If you are planning your wedding and are considering freeze drying your bouquet, please call us to discuss your flower selection.
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Q. How much does it cost?
A. Preserving your flowers can cost approximately $20.00 to $550.00, depending on your display selection. We have many selections from which to choose.
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Q. How do I place my order?
A. Call us, preferable before the wedding, to reserve your space in our dryer. A non-refundable deposit must be paid at the time the reservation is placed. If advance arrangements are not made, the deposit must be received at the time we receive the flowers.
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Q. How soon should I get my flowers to you?
A. A Time to Remember will pick up your bouquet from your reception site if you are in the Schererville or surrounding area please call to see if you are in our pick-up area. The fresher the flowers, the better your results. You can designate someone to bring the flowers to us within 24-48 hours after the occasion, but you must call ahead to make these arrangements. We will accept flowers on Sunday if arrangements are made.
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Q. What should I do with my flowers until you receive them?
A. Have someone lightly mist your flowers with cool water and put them in the refrigerator, NOT THE FREEZER. Keep them cool until we receive them.
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Q. I was married a long time ago. Can A Time to Remember recreate my bouquet?
A. Yes, we can recreate your bouquet using a picture from your wedding. This makes an excellent anniversary gift. We can also incorporate any original item from the ceremony in the keepsake.
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Q. In what style frame will my flowers be displayed?
A. You will be able to display your special floral keepsake just the way you want. With a variety of frame styles and elegant matt boards, you can creatively select the colors and textures that you feel would best match the décor of your home.
Whether the shape is an oval, rectangle or heart, domed frames come in a variety of colors and sizes. Choose from elegant antique white, gold or silver, rosewood, mahogany, cherry wood and different shades of oak. Each frame is fitted with a UV filtering acrylic dome to protect your special flowers from harmful sunlight, dust and insects. Sizes range from a glass ornament ball, to a 5 x 7 frame, to our elegant 16 x 23 shadow box.
Elegant glass domes will allow you to view your floral treasures from all angles. Shadow boxes also provide a beautiful display in which you can place other items of sentimental value such as photographs, invitations, baby shoes, bridal veils and champagne flutes.
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